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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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patricia kipping

April 29, 2025

5  out of  5
rating by patricia kipping
"Saula was very nice and super helpful. Thank you so much."
We responded:
"Thank you for your review!"
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Tobi-Sensei

April 26, 2025

5  out of  5
rating by Tobi-Sensei
"Had the pleasure of working with Saula for my new policy with State Farm and she has been absolutely phenomenal in her service. I appreciate all the time and effort she puts in as well as her amazing responsive. Kudos to her!"
We responded:
"Thank you so much for your review! Insurance and service is our specialty ~Zurich"
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Philip Yang

April 16, 2025

5  out of  5
rating by Philip Yang
"I had to clear up a few things regarding my auto and life insurance policies and was able to speak with Saula who managed to resolve my concerns very quickly. Very friendly and easy to talk to. Thanks Saula!"
We responded:
"Thank you for your review, Philip! I am here for all questions and concerns! ~Zurich"
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aung ko kyaw

April 2, 2025

5  out of  5
rating by aung ko kyaw
"Been constantly calling to Saula, regarding all my concerns everyday and she’s able to answer the call and convey all the possible solutions reassuring the concerns. Very Pleasant to talk to i suggest you speak to her if you have any issues."
We responded:
"Aung, thank you so much for your review! Saula is Awesome! ~Zurich"
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Marco Esparza

March 31, 2025

5  out of  5
rating by Marco Esparza
"I've been a client at Zurich for two years, and my experience has been fantastic. The team is always patient and kind, making me feel at ease. I especially want to shout out to Saula, the receptionist who answers the phone sometimes. She's not only hilarious but also explained my life insurance plan in such a simple and enjoyable way that it made me want to share my positive experience. Highly recommend Zurich for their great service and friendly staff!"
We responded:
"Thank you for your kind words Marco! Saula is the glue that keeps the office together! ~Zurich"
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Jose Alvarez

March 31, 2025

5  out of  5
rating by Jose Alvarez
"I have had more great interactions and help at this establishment than I can count woth my hands, Zurich is a very helpful representative at this establishment, a leader a role model and someone to espire to be. Saula is the lady who has an answer for every question I have regarding insurance and information regarding their plans and prices on the vehicle you want insured, I can always count on her to give me the best customer service and support on all aspects! would highly recommend their service based off my experience with this establishment!"
We responded:
"Thank you Jose! I look forward to seeing your bright future in San Francisco! ~Zurich"
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Deepak Ravikumar

March 28, 2025

5  out of  5
rating by Deepak Ravikumar
"Completed new car insurance on time!"
We responded:
"Hi Deepak, Thank you for your review! We look forward to protecting what matters! ~Zurich"
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Thevin Rajapaksha Arachchilage

March 28, 2025

5  out of  5
rating by Thevin Rajapaksha Arachchilage
"I was insecure in getting life insurance for a long time. Thanks to John, I felt more secure in understanding where I can focus my priorities and he understood where I was coming from in terms of my fears. He reassured me and we really discussed the pros and cons of different options and we discussed what is best for me at this time. Very helpful. If I can give a 6/5 I would."
We responded:
"Thevin, its great to hear your kind words. Thanks for taking the time to leave a review! I know you're out there saving the world! ~Zurich"
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Norma Robinson Kelly

March 22, 2025

5  out of  5
rating by Norma Robinson Kelly
"Called State Farm and spoke with John.my mortgage company requested our home coverage info. I spoke with John from Simon Zurich’s office. He was very professional and took care of it. He even texted us that he sent it. Customer service top notch!! ⭐️⭐️⭐️⭐️⭐️💯"
We responded:
"Thank you for your review, Norma. John is a dedicated member of the team and works hard everyday! ~Zurich"
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Sonia Rodriguez

March 21, 2025

5  out of  5
rating by Sonia Rodriguez
"John Pablo, helped me add my new car to the insurance recently & he made the process timeless. John was really polite, patient, friendly & professional. I’m really satisfied with John’s assistance."
We responded:
"Thank you for your review Sonia! John is one of our best and we look forward to working with you in the future. ~Zurich"
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Kyle Moulder

March 14, 2025

5  out of  5
rating by Kyle Moulder
"Helped us transfer our insurance from Colorado to California. Great communication and made things very easy. Thanks!"
We responded:
"Thanks for the review, Kyle! Can't wait to meet you in person. Welcome to California! ~Zurich "
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Jan Paredes

March 10, 2025

5  out of  5
rating by Jan Paredes
"Amazing and speedy service with State Farm! Our agent, Zurich, is fantastic—knowledgeable, responsive, and always helpful!"
We responded:
"Thank you for your review and your kind words! ~Zurich "
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Peter Scott

March 7, 2025

5  out of  5
rating by Peter Scott
"very responsive, thorough and proactive! I was looking for a better rate on my auto and homeowner's policies and they did it!"
We responded:
"Thank you for your review, Peter. Saula, our customer service manager, enjoyed working with you! Take Care ~Zurich"
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Jaron Kong

February 28, 2025

5  out of  5
rating by Jaron Kong
"Great. Just texted some stuff and we got it taken care of."
We responded:
"Thank you for your review! We try to make things easy! ~Zurich"
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Zachary Olson

February 22, 2025

5  out of  5
rating by Zachary Olson
"I inherited an ancient, complex policy for our HOA from a previous owner and it’s been a loooong process trying to get it straightened out and accessible online - once I got in touch with Saula though she jumped through a zillion hoops for us to get everything fixed - she’s incredible and I can’t express how appreciative I am. So relieved to finally have this fixed - if you ever need any help, she’s the one to ask!"
We responded:
"Thank you for your review, Zachary! Saula said she enjoys working with you! ~Zurich "
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Michael Dougan

February 20, 2025

5  out of  5
rating by Michael Dougan
"They are easy to deal with. I presented this agent with a particular issue and they handled it with grace and patience, for which I was grateful."
We responded:
"Thank you for your kind words! ~Zurich "
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F Lopez

February 19, 2025

5  out of  5
rating by F Lopez
"If you need insurance ( which we all do ) you MUST be connected with the best !! This office has offered top notch support and coverage from the beginning !! Their service and speed is one of a kind!! Thank you for covering me and my family 🙏🏼❤️"
We responded:
"Thank you for your review! We appreciate the kind words. ~Zurich "
Profile photo of Edmark Lopez

Edmark Lopez

February 19, 2025

5  out of  5
rating by Edmark Lopez
"Zurich’s professionalism is outstanding. He got me to switch over from decades of my prior car and home insurance company. His knowledge and competitive rates is saving my expense annually. He was prompt and courteous when discussing all the fine details and questions I had. Not to mention a smooth transaction of paperwork. Would I recommend him? Absolutely."
We responded:
"Hi Edmark, Thank you so much for your review! Our goal is to protect what's important to you. Please do not hesitate to reach out! ~Zurich"
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Julie Anne

February 13, 2025

5  out of  5
rating by Julie Anne
"really good communication, fast, easy"
We responded:
"Thank you for the review! ~Zurich"
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Jon Nazareno

February 11, 2025

5  out of  5
rating by Jon Nazareno
"Simon is the best... They return my calls immediately and answer any questions I have and make changes to my policies right away. I couldn't ask for more."
We responded:
"Thank you for the review! ~Zurich Simon"
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Carlos Maturana

February 5, 2025

5  out of  5
rating by Carlos Maturana
"I had a five-star experience with Zurich's customer service, and I'm very grateful for Joan's assistance. It was such a positive experience that I would give a six-star review if possible."
We responded:
"Thank you very much for your review! I appreciate you for taking the time to leave a review. ~Zurich "
Profile photo of Paul Catanzaro

Paul Catanzaro

February 4, 2025

5  out of  5
rating by Paul Catanzaro
"I found Joann to be very friendly, caring, professional in an easy going manner. Also, she included a picture of herself and I was glad that I could put a face with the voice on the phone. I feel I'm in good hands with her."
We responded:
"Thank you for the review, Paul. You are in good hands!"
Profile photo of Leslie Berger

Leslie Berger

January 29, 2025

5  out of  5
rating by Leslie Berger
"William Wu and John Pablo were very helpful in finding me the right auto insurance."
We responded:
"Hi Leslie! Thank you very much for your review! William and John represent what we care about most, the customer! ~Zurich"
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Jeremiah Pablo

January 28, 2025

5  out of  5
rating by Jeremiah Pablo
"John and the rest of the team in Zurich Simon’s State Farm office is fantastic! Great service and very easy to work with."
We responded:
"Thank you for the review! ~Zurich "
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wynnford kong

January 23, 2025

5  out of  5
rating by wynnford kong
"Will is one of the agents working at this state farm branch, and I wanted to say that he has been great at helping me with my insurance needs. He is always quick to get back to any questions I have and or point me in the right direction if he wasn't able to help. Great service!"
We responded:
"Thank you for your review! ~Zurich"